Privacy policy

An overview of data protection 

General 

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below. 

Data collection on our website 

Who is responsible for the data collection on this website? 

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice. 

How do we collect your data? 

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. 

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website. 

What do we use your data for? 

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site, or to get in touch with you. For example, the date you’ve provided to us by using the web site’s contact form. 

What rights do you have regarding your data? 

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities. 

  

General information and mandatory information

 

Data protection 

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. 

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. 

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible. 

Notice concerning the party responsible for this website 

The party responsible for processing data on this website is: 

Mag.a Miglena Hofer, LL.M.
Apollogasse 4/7
1070 Vienna
Austria
Telephone: +43 677 61491610
Email: hello@miglenahofer.com 

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.). 

Revocation of your consent to the processing of your data 

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. 

Right to file complaints with regulatory authorities 

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the Data Protection Authority of Austrian state in which our organization is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.dsb.gv.at/ . 

Right to data portability 

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible. 

Information, blocking, deletion 

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data. 

Opposition to promotional emails 

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received. 

 

Data collection on our website 

Cookies 

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. 

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. 

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. 

Cookies which are necessary to allow electronic communications are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy. 

Server log files 

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are: 

• Browser type and browser version 
• Operating system used 
• Referrer URL 

• Host name of the accessing computer 
• Time of the server request 
• IP address 

These data will not be combined with data from other sources. 

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfil a contract or for measures preliminary to a contract. 

Contact form

If you contact us via the contact form on our website, we process the data you enter (name, email address, and optionally your phone number, the service you are interested in and your message) in order to handle your enquiry and, where applicable, to prepare or carry out a contract with you. The legal basis is Art. 6 (1) (b) GDPR (pre-contractual measures) and Art. 6 (1) (f) GDPR (our legitimate interest in answering enquiries addressed to us).

Your message is sent to our email mailbox (Microsoft 365, Microsoft Ireland Operations Ltd., Dublin, Ireland) and a copy is stored in our website’s administration area, where it is automatically deleted after 90 days. In addition, your contact details and your message are stored in our customer relationship management system (CRM) GoHighLevel (see “Recipients and processors” below), so that we can manage your enquiry and any resulting business relationship. The email containing your message is delivered via Brevo (see below).

We keep your enquiry for as long as it is needed to handle it and any resulting business relationship, and delete it at the latest 3 years after our last contact, unless statutory retention obligations (e.g. under Austrian tax and commercial law) require us to keep it longer. We do not use the data you submit through the contact form for marketing purposes without your separate consent.

Newsletter

If you subscribe to our newsletter on our website, we use your email address to send you our newsletter with business and legal updates for business owners in Austria, every 2–3 months. The legal basis is your consent, Art. 6 (1) (a) GDPR.

Your email address is stored in our newsletter tool Brevo and in our CRM GoHighLevel (see “Recipients and processors” below). Our newsletter emails contain a link that tells us whether you opened a link in the email; we use this only in aggregated form to improve the newsletter.

You can withdraw your consent at any time with effect for the future, via the unsubscribe link in every newsletter or by email to hello@miglenahofer.com. We then delete your email address from our newsletter list, unless we are allowed to keep it for another purpose (e.g. an existing business relationship), which we would inform you about.

Recipients and processors

We use the following service providers, who process personal data on our behalf and according to our instructions (processors pursuant to Art. 28 GDPR), on the basis of a data processing agreement:

• Website hosting: SuperHosting.BG Ltd., Sofia, Bulgaria – servers in the EU.
• Email: Microsoft Ireland Operations Ltd., Dublin, Ireland (Microsoft 365).
• Newsletter and email delivery: Sendinblue SAS (Brevo), 55 rue d’Amsterdam, 75008 Paris, France – servers in the EU.
• CRM and email automation: HighLevel, Inc. (GoHighLevel / LeadConnector), 400 N. Saint Paul St., Suite 920, Dallas, Texas 75201, USA – stores contact form enquiries and newsletter subscriptions and sends our confirmation and notification emails.

Transfer to the USA: GoHighLevel processes data in the USA. The transfer is based on the EU Standard Contractual Clauses (Art. 46 (2) (c) GDPR) contained in HighLevel’s data processing agreement; in addition, HighLevel, Inc. states that it is certified under the EU–U.S. Data Privacy Framework (www.dataprivacyframework.gov). You can request a copy of the Standard Contractual Clauses from us.

Plugins and tools

Web analytics (Umami)

We use Umami, an open-source web analytics tool, to understand how our website is used (e.g. which pages are visited and which buttons are clicked). Umami does not use cookies and does not store IP addresses or other data that identify you; the statistics are anonymous. Umami is operated for us by our web developer on servers in Germany (Hetzner Online GmbH). The legal basis is Art. 6 (1) (f) GDPR (our legitimate interest in an anonymous analysis of the use of our website).